Unlock Your Knowledge & Automate FAQ Responses

DataQA is a text and video based FAQ platform to save important information, stop repetitive questions and get answers instantly.

DataQA works with your current workflow, right inside Slack.

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Why dataqa?

Boost Employee Productivity and Focus

Knowledge management is one of the biggest challenges companies face internally.

Teams spend several hours a week inefficiently looking for information or constantly asking colleagues about information already documented somewhere - with most time wasted simply trying to figure out answers to repetitive questions on Slack.

Figure Out FAQs

Drive impact and fill knowledge gaps with FAQ detection that gives you an instant grip on the top questions being asked in your organisation, and provides insight into knowledge re-use.

Onboard New Joiners

From processes to systems, products to insights; have new team members hit the ground running with all the information they need with text and video answers recommended inside of Slack.

Upskill Employees

Have experienced team members handover and share knowledge to up-skill junior colleagues, and save time answering repeat questions or waiting for answers.

Enhance Your Entire Organisation

Boost your customer and supplier experience by homogenising answers and accelerating pipelines, processes, issues resolution and knowledge access.

Attract and Retain the Best Talent

The current generation expects content on demand. Provide a engaging and fun employee experience that minimises interruptions and provides the answers they need to do their best work.

Future proof your knowledge.

Keep knowledge safe
Record and save the most important information from your applications, so you never lose anything if you migrate away from them.
Build quality knowledge
Easy creation, feedback and rewards features increase the knowledge quality, relevance and depth over time.
Succinct Answers
Employees struggle to read long written documentation and articles. DataQA answers are short and to the point, perfect for fast moving organisations.
Desktop, mobile and VR
DataQA’s video first approach is relevant for today and the future of work - with content accessible on all surfaces including desktop, mobile and VR.